Responsibilities： 工作职责 1. Provide daily IT helpdesk support services 提供日常IT Helpdesk支持服务 2. Account creation and management (computer, email, and application system, etc.) 负责帐号的创建和管理(电脑、邮箱、和应用系统等) 3. IT equipment management and maintenance, such as computer, tablet, telephone, video conference system, printer, projector and smart screen IT设备管理和维护，比如电脑、平板、电话、视频会议系统、打印机、投影仪和教学大屏等 4. Software and application system maintenance and daily problem support 软件和应用系统的维护及日常问题支持 5. IT assets registration, tracking and warehousing management IT 资产的登记、追踪和出入库管理 6. Write IT daily operation and maintenance manual and user manual 书写IT 日常运维手册和用户手册 Requirement： 岗位要求 1. Bachelor degree or above, major in computer and information technology 本科及以上学历，计算机或信息技术相关专业 2. Proactive, patient, careful, responsible, good sense of service and team spirit 工作积极主动、有耐心、细心、责任心，具备良好的服务意识和团队协作精神 3. Good English listening and speaking ability, English can be used for daily communication 有良好的英语听说能力，英语可用于日常工作的沟通 4. Familiar with office365 and Microsoft Active Directory 熟悉Office365 和 微软 AD 域控 5. Familiar with the management of Apple computers / iPads, with practical experience in Jamf Pro control software 熟悉苹果电脑/ ipad的管理，对Jamf Pro控制软件有实际操作经验